Our team is curious, ambitious, and dedicated to their crafts. We’re high trust with a strong bias for action. If you’re looking for a place to do your life’s work, get in touch. We’d love to hear from you.Job Title: Customer Support RepresentativeType: Remote (work from home)Pay: PKR 50,000 per month with benefits and performance bonusWorking hours: 9AM to 6PM Monday-Saturday (Chicago time)The Customer Support Representative is responsible for providing excellent customer service to tenants, owners, and other stakeholders of KETTLE & OAK. This includes answering questions, resolving issues, and providing information about the company’s services and policies.Responsibilities:Answer phone calls, emails, and chats from tenants, owners, and other stakeholdersRespond to inquiries in a timely and accurate mannerResolve customer issues in a professional and efficient mannerProvide information about the company’s services and policiesMaintain a positive and professional demeanor at all timesQualifications:High school diploma or equivalent1-2 years of customer service experienceExcellent communication and interpersonal skillsAbility to work independently and as part of a teamStrong problem-solving skillsProficiency in Microsoft Office SuiteCompetitive salary and benefits packageOpportunity to work for a growing companyChance to make a difference in the lives of othersMandatory requirements:Own a working laptop with high-speed internet connectionOwn a Smartphone (Android or iPhone)Private space to work without disturbanceWe understand that there’s no such thing as a perfect candidate. Above all else, we’re looking for people who are passionate and determined, and who are excited to face the challenges of a rapidly growing startup. Kettle & Oak is a place where you can grow exponentially, and we encourage you to apply to us even if you don’t 100% match the exact candidate description.About Kettle & OakKettle & Oak is a new type of property management company. Our mission is to help landlords better manage their properties and tenants.We’re serving hundreds of landlords and investors around the world and growing quickly. We take a lot of pride in providing an exceptional customer experience and a product people love.We’re a distributed team working from around the world – Chicago, Toronto, Karachi, Lahore, and many more.We are committed to creating an inclusive workplace that values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.NO phone calls, WhatsApp messages, emails, etc. Only qualified candidates will be contacted.
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